The Birdie System retired from the 31 August 2022. The system will no longer be monitored by our agents. Live tickets were transferred to the new system over the Summer Holidays. 

The new system, Freshdesk is live from the 1 September 2022.

Active users of the Birdie System should have received an email notifying them of the requirement to verify their new account on Freshdesk.

Please submit all enquiries through to https://fepshr.feps.co.uk

Should you have any difficulties setting up a new enquiry, please get in touch with our team via hr@feps.co.uk